{"id":124,"date":"2025-02-24T00:57:17","date_gmt":"2025-02-24T05:57:17","guid":{"rendered":"http:\/\/47.86.16.192\/?page_id=124"},"modified":"2025-07-03T01:56:43","modified_gmt":"2025-07-03T05:56:43","slug":"shopping-and-shipping-instructions","status":"publish","type":"page","link":"https:\/\/www.supernovakenichi.com\/index.php\/shopping-and-shipping-instructions\/","title":{"rendered":"Shopping and Shipping Instructions"},"content":{"rendered":"\n<p class=\"has-text-align-center has-cardo-font-family has-x-large-font-size\">Shopping and Shipping Instructions<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"http:\/\/47.86.16.192\/wp-content\/uploads\/2025\/02\/GOGOPANDA-LOGO.png\" alt=\"\" class=\"wp-image-80\" style=\"width:400px\" srcset=\"https:\/\/www.supernovakenichi.com\/wp-content\/uploads\/2025\/02\/GOGOPANDA-LOGO.png 800w, https:\/\/www.supernovakenichi.com\/wp-content\/uploads\/2025\/02\/GOGOPANDA-LOGO-300x300.png 300w, https:\/\/www.supernovakenichi.com\/wp-content\/uploads\/2025\/02\/GOGOPANDA-LOGO-150x150.png 150w, https:\/\/www.supernovakenichi.com\/wp-content\/uploads\/2025\/02\/GOGOPANDA-LOGO-768x768.png 768w, https:\/\/www.supernovakenichi.com\/wp-content\/uploads\/2025\/02\/GOGOPANDA-LOGO-600x600.png 600w, https:\/\/www.supernovakenichi.com\/wp-content\/uploads\/2025\/02\/GOGOPANDA-LOGO-100x100.png 100w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>Welcome to Supernova Kenichi Online Store! We are committed to providing you with a seamless shopping experience and efficient shipping services. Please read the following instructions carefully to understand our payment options, shipping methods, fees, delivery timelines, and return policies.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Payment Methods<\/h4>\n\n\n\n<p>We offer a variety of payment methods to ensure convenience and security for our customers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Credit\/Debit Cards:<\/strong>&nbsp;We accept major credit and debit cards, including Visa, Mastercard, American Express, Unionpay and Discover.<\/li>\n\n\n\n<li><strong>Digital Wallets:<\/strong>&nbsp;Payments can be made via PayPal, Apple Pay, Google Pay, and other secure digital wallet services(e.g., Wechat Pay, Alipay).<\/li>\n\n\n\n<li><strong>Bank Transfers:<\/strong>&nbsp;Direct bank transfers are available for orders over 1000 USD. Please contact our&nbsp;<a href=\"https:\/\/supernovakenichi.com\/index.php\/support-contact-information\/\">support center<\/a>&nbsp;for banking details.<\/li>\n\n\n\n<li><strong>Buy Now, Pay Later:<\/strong>&nbsp;Flexible installment options are available through our partner services (e.g., Klarna, Afterpay). Terms and conditions apply.<\/li>\n\n\n\n<li><strong>Gift Cards:<\/strong>&nbsp;If you have a gift card, you can redeem it at checkout by entering the code.<\/li>\n<\/ul>\n\n\n\n<p>All payment methods are processed through secure, encrypted gateways to protect your personal and financial information. Orders will only be processed after successful payment confirmation.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Shipping Methods<\/h4>\n\n\n\n<p>We partner with reliable carriers to ensure safe and timely delivery of your orders. The available shipping options include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standard Shipping:<\/strong>&nbsp;Delivery within Japan (via DHL or Japan Post), the United States (via DHL or USPS), and China(via SF Express or EMS) typically takes 3-4 business days.<\/li>\n\n\n\n<li><strong>Express Shipping:<\/strong>&nbsp;Faster delivery(via DHL Express) within 1-3 business days. <strong>For Japan, the United States, and China client only<\/strong>, and additional fees apply.<\/li>\n\n\n\n<li><strong>International Shipping:<\/strong>&nbsp;For customers outside Japan, the United States, and China, we offer international shipping(DHL Express) with estimated delivery times of 7-14 business days, depending on the destination. Additional fees apply.<\/li>\n\n\n\n<li><strong>Free Shipping:<\/strong>\u00a0Orders over 20USD qualify for free standard shipping within Japan, the United States, and China.<\/li>\n<\/ul>\n\n\n\n<p>Each order will be provided with a tracking number once shipped, allowing you to monitor the status of your delivery.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Shipping Fees<\/h4>\n\n\n\n<p>Shipping costs are calculated based on the weight, dimensions, and destination of your order. The estimated fees will be displayed at checkout.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Domestic Shipping:<\/strong>\u00a0Starting at 20USD. Final costs depend on the shipping method and order size.<\/li>\n\n\n\n<li><strong>International Shipping:<\/strong>&nbsp;Fees vary by region and may include additional customs duties or taxes, which are the responsibility of the customer.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Delivery Timelines<\/h4>\n\n\n\n<p>We strive to process and ship orders as quickly as possible. Below are our standard timelines:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Order Processing Time:<\/strong>&nbsp;a business day.<\/li>\n\n\n\n<li><strong>Standard Shipping:<\/strong>&nbsp;3-4 business days (domestic).<\/li>\n\n\n\n<li><strong>Express Shipping:<\/strong>&nbsp;1-3 business days (domestic).<\/li>\n\n\n\n<li><strong>International Shipping:<\/strong>&nbsp;7-14 business days.<\/li>\n<\/ul>\n\n\n\n<p>Please note that delivery times may vary due to factors such as weather conditions, carrier delays, or customs processing for international shipments.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Return Address and Policy<\/h4>\n\n\n\n<p>If you wish to return an item, please follow our Refund &amp; Return Policy guidelines. <\/p>\n\n\n\n<p>When returning items:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Ensure the item is in its original condition and packaging.<\/li>\n\n\n\n<li>Include a copy of your receipt and Return Merchandise Authorization (RMA) number.<\/li>\n\n\n\n<li>Use a trackable shipping service to avoid lost items during transit.<\/li>\n<\/ol>\n\n\n\n<p>Customers are responsible for return shipping fees unless the return is due to our error. For detailed return procedures, please refer to our Refund &amp; Return Policy.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Additional Policies<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Customs and Duties:<\/strong>&nbsp;International customers are responsible for any customs duties, taxes, or fees imposed by their country.<\/li>\n\n\n\n<li><strong>Package Insurance:<\/strong>&nbsp;Optional shipping insurance is available at checkout. This protects against loss or damage during transit.<\/li>\n\n\n\n<li><strong>Delivery Confirmation:<\/strong>&nbsp;Ensure someone is available to receive the package at the delivery address. If undeliverable, the carrier may return the package to us, and additional shipping fees may apply.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Customer Support<\/h4>\n\n\n\n<p>Our customer&nbsp;<a href=\"http:\/\/47.86.16.192\/index.php\/support-contact-information\/\" data-type=\"page\" data-id=\"121\">support center<\/a>&nbsp;is here to assist you with any questions or concerns regarding your order, shipping, or returns. We appreciate your business and aim to make your shopping experience enjoyable and stress-free. Thank you for choosing Supernova Kenichi Online Store!<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shopping and Shipping Instructions Welcome to Supernova Kenichi Online Store! We are committed to providing you with a seamless shopping [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-124","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.supernovakenichi.com\/index.php\/wp-json\/wp\/v2\/pages\/124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.supernovakenichi.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.supernovakenichi.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.supernovakenichi.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.supernovakenichi.com\/index.php\/wp-json\/wp\/v2\/comments?post=124"}],"version-history":[{"count":6,"href":"https:\/\/www.supernovakenichi.com\/index.php\/wp-json\/wp\/v2\/pages\/124\/revisions"}],"predecessor-version":[{"id":558,"href":"https:\/\/www.supernovakenichi.com\/index.php\/wp-json\/wp\/v2\/pages\/124\/revisions\/558"}],"wp:attachment":[{"href":"https:\/\/www.supernovakenichi.com\/index.php\/wp-json\/wp\/v2\/media?parent=124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}